Career at City Bank Career News
Job Title: Officer to Associate Manager - Fraud Detection, Fraud Risk Management
Job Type: Full Time
Job Category: Bank/ Insurance
Deadline: 09 Feb,2016
4 years Graduation/ Masters in any discipline from a reputed university.
Candidates who have completed MBA will be preferred
At least 1 year(s)
At least 1-5 years of relevant work-experience in a reputed bank/financial institutes
Sound knowledge in Microsoft-Office, especially in MS-Excel.
Familiarity with fraud detection tools used in the banking industry.
Good analytical and problem solving skills.
Good at record keeping and report preparing.
Multi tasking ability.
Interested and eligible candidates are requested to view the detail of the job and apply at the following link: https://career.thecitybank.com
Applicant must enclose his/her Photograph with CV.
Application Deadline : Feb 9, 2016
The City Bank Limited.
Address : House CEN (C) 11, Avenue 136 (Level 4), Gulshan 2, Dhaka.
Web : www.thecitybank.com
Job Description / Responsibility
The primary responsibility of the role is mitigating fraud loss relating with issuing and acquiring credit card by proactively identifying and preventing fraud attempts. The role is responsible for fraud detection & mitigation activities and responsible for 24 Hrs transactions monitoring activities for both issuing and acquiring business.
Run 24 hours fraud detection activities diligently and efficiently
Ensure on time fraud provision, write-off & recovery of A/Cs and monthly reconciliation through maintaining compliance
Review and analyze fraud detection tool and Compromised Point of Purchase (CPP
Ensure proper monitoring of fraudulent activities and avail pre-cautionary measures for future threat
Prepare monthly fraud report/ loss MIS
City Bank is one of the oldest private Commercial Banks operating in Bangladesh. It is a top bank among the oldest five Commercial Banks in the country which started their operations in 1983. The Bank started its journey on 27th March 1983 through opening its first branch at B. B. Avenue Branch in the capital, Dhaka city. It was the visionary entrepreneurship of around 13 local businessmen who braved the immense uncertainties and risks with courage and zeal that made the establishment & forward march of the bank possible. Those sponsor directors commenced the journey with only Taka 3.4 crore worth of Capital, which now is a respectable Taka 2311.78 crore as capital & reserve.
City Bank is among the very few local banks which do not follow the traditional, decentralized, geographically managed, branch based business or profit model. Instead the bank manages its business and operation vertically from the head office through 5 distinct Units namely
Under a real-time online banking platform, these 5 distinct Units are supported at the back by a robust service delivery or operations setup and also a smart IT Backbone. Such centralized business segment based business & operating model ensure specialized treatment and services to the bank's different customer segments.
The bank currently has total 112 branches which includes 99 online branches, 1 full-fledged Islamic Banking branch, 1 SME service center and 11 SME/Agri branches spread across the length & breadth of the country. Besides these traditional delivery points, the bank is also very active in the alternative delivery area. It currently has 279 ATMs of its own; and ATM sharing arrangement with partner banks that has more than 1150 ATMs in place; SMS Banking; Internet Banking and so on. It already started its Customer Call Center operation.
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City Bank is the first bank in Bangladesh to have issued Dual Currency Credit Card. The bank is a principal member of VISA international and it issues both Local Currency (Taka) & Foreign Currency (US Dollar) card limits in a single plastic. VISA Debit Card is another popular product which the bank is pushing hard in order to ease out the queues at the branch created by its astounding base of some 400,000 retail customers. The launch of VISA Prepaid Card for the travel sector is currently underway.
City Bank has launched American Express Credit Card and American Express Gold Credit card in November 2009. City Bank is the local caretaker of the brand and is responsible for all operations supporting the issuing of the new credit cards, including billing and accounting, customer service, credit management and charge authorizations, as well as marketing the cards in Bangladesh. Both cards are international cards and accepted by the millions of merchants operating on the American Express global merchant network in over 200 countries and territories including Bangladesh. City Bank also introduced exclusive privileges for the card members under the American Express Selects program in Bangladesh. This will entitled any American Express card members to enjoy fantastic savings on retail and dining at some of the finest establishment in Bangladesh. It also provides incredible privileges all over the globe with more than 13,000 offers at over 10,000 merchants in 75 countries.
City Bank prides itself in offering a very personalized and friendly customer service. It has in place a customized service excellence model called CRP that focuses on ensuring happy customers through setting benchmarks for the bank's employees' attitude, behavior, readiness level, accuracy and timelines of service quality.
City Bank is one of the largest corporate banks in the country with a current business model that heavily encourages and supports the growth of the bank in Retail and SME Banking. The bank is very much on its way to opening many independent SME centers across the country within a short time. The bank is also very active in the workers' foreign remittance business. It has strong tie-ups with major exchange companies in the Middle East, Europe, Far East & USA, from where thousands of individual remittances come to the country every month for disbursements through the bank's large network of 99 online branches and SME service centers.
The current senior management leaders of the bank consist of mostly people form the multinational banks with superior management skills and knowledge in their respective "specialized" areas. The newly launched logo and the pay-off line of the bank are just one initial step towards reaching that point.